OMG WORLD USA
 Creating next - Generation businesses
Returns Policy and Disclaimer 
 
Thank you for your order. there are no refunds for purchases.
product credit or exchange is available for items returned within 2weeks of delivered date.
any used, damaged, or opened items will not be accepted for a return, with the exption of the  adhesives.
All training kits are final sale
 
Orders are normally processed and shipped within a few business days of receiving your order.
Normal delivery and transit time is up to 7-10 business days with the exception of any customs prossing for international shipments.

we will notify you of any out of stock items,or if there is a delayed prossing for your order, along with an estimated time of arrival for back orders.

If you wish to exchange an item purchased through Ippodaro please follow the steps below.
1. Please fill out the Return Merchandise section on the back of the invoice (enclosed in your original order) and place it inside the    

    return package.
2. Pack the items carefully to avoid damage in transit.
3. Affix the return label provided on the invoice on the outside of the return package.
    If the return label is not available, please address your return package to:

   OMG WORLD USA, INC. IPPODARO SALON  7300 Blanco Road #604, San Antonio, Texas 78216 USA, or
   OMG WORLD USA, INC. Head office 14891 N. Northsight Blvd,  Scottsdale , Arizona 85260 USA
4. For your protection and to ensure prompt delivery, we recommend that you send your exchange via an insured method which

   can be tracked in the case of loss (i.e. UPS or insured Parcel Post).

* We’re sorry, exchange shipping fees are not refundable. In the case of damaged items, please contact us immediately for

  assistance.  Additional information can be found in the section – Damaged Items.
* Your return request will be processed promptly.
* exchange are processed within 7 business days of receipt.
* An email will be sent to confirm the receipt and processing of your return request.


Please note: Only products purchased on omgworldusa.com may be returned for refund or exchange within 2weeks of purchase.
If you have questions about returns, please contact us by phone at 1-480-387-2986 or via email at [email protected]

 
Damaged items
 *When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at
1-480-387-2986.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.
 
 
Satisfaction Guarantee
 *If for any reason you are not completely satisfied with your IPPODARO  Online purchase, simplyexchange the unused portion within
2 weeks and we will be happy If you have questions aboutexchange , please contact us by phone at 1-480-387-2986 or via email at [email protected]